Closing the Gap Between Stated Values and Daily Behaviors

Closing the Gap Between Stated Values and Daily Behaviors

Starbucks CEO Kevin Johnson takes accountability for his culture

Closing the Gap Between Values and Practice in Philanthropy

Closing the Gap Between Values and Practice in Philanthropy

A new report (“Being the Change”) from FSG explores major trends in how foundations are rethinking their organizational structures and practices to maximize social impact.

Closing the Gap Between What Boards Know – and Think They Know – About Company Culture

Closing the Gap Between What Boards Know – and Think They Know – About Company Culture

The National Association of Corporate Directors just released a benchmark report on “Culture as a Corporate Asset.” This is an encouraging step as it shows that business leaders are taking corporate culture seriously. Among the critical recommendations: boards and executives must help change company culture by enabling consistent behavior that reinforces…

The Millennial Perspective on Company Culture

The Millennial Perspective on Company Culture

The American workplace is in the midst of a generational shift: millennials (those born between 1976 and 2001) will make up 50% of the workforce by 2020 and as much as 75% of the workforce by 2025. As this shift progresses, millennials will increasingly influence their company culture with the values they consider important in the workplace and in life.…

Of Impossible Situations and Architecting Corporate Strategy & Culture

Of Impossible Situations and Architecting Corporate Strategy & Culture

A few weeks ago, United Airlines issued its “United Flight 3441 Review and Action Report.” Eleven pages long, it came in direct response to the viral incident of a man dragged from a plane when he refused to give up his seat for a United flight crew member. United’s intention in releasing the report was to communicate “concrete and meaningful actions that…

Making the Case for Culture Change

Making the Case for Culture Change

If changing culture were as simple as following a 5-step “how-to” process, every organization would have the culture it wants. But as every leader knows, it’s not that simple. Changing culture involves changing mindsets and behaviors in pursuit of your vision and strategic goals. That being said, no matter what interventions may need to happen—from…