Values drive culture and strategy in times of crisis

Values drive culture and strategy in times of crisis

Johnson & Johnson’s recall of Tylenol Extra Strength is often cited as a beacon of success in business ethics. THRUUE recently discussed additional insights from this famous case with Mark Williams, a leader in the medical diagnostics field who worked at Johnson & Johnson during the crisis and recall decision. Williams shared with us his insights about the…

Awaiting 2017 with Deep Gratitude

Awaiting 2017 with Deep Gratitude

As 2016 ends, a sincere thank you to our clients, partners, and supporters.

Of New Presidents, Echo Chambers, and Psychological Safety

Of New Presidents, Echo Chambers, and Psychological Safety

It’s been four weeks since the 2016 Presidential election was decided.

Culture Risk is Real: Where Wells Fargo went wrong and how you can avoid it

Culture Risk is Real: Where Wells Fargo went wrong and how you can avoid it

In September, regulators fined Wells Fargo $185 million for illegally opening two million “unneeded and unwanted” bank and credit card accounts under customers’ names without their consent. CEO John Stumpf, who has since been forced to step down, claimed this was not a culture problem, blaming instead the 5,300 employees who created (and have been fired…

Obituary: Annual Performance Review “Ranking” Has Died

Obituary: Annual Performance Review “Ranking” Has Died

Annual Performance Review (APR) died last Sunday after a decades-long reign over Human Resources. He is perhaps best remembered for the millions of hours he spent categorizing people into meaningless buckets and alienating workers around the world.

Summer Reading and Chatting Culture with an “Original”

Summer Reading and Chatting Culture with an “Original”

This spring, I attended a talk with Wharton professor of psychology and New York Times writer Adam Grant about his new book: Originals: How Non-Conformists Move the World. In an hour-long dialogue with fellow author Daniel Pink, Grant shared dozens of the examples of originality that he sculpted into his best-seller.