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Elegy for 9/11

Elegy for 9/11

I was sitting at my desk in Cambridge, Massachusetts, working on a proposal with my colleague, John Devanney, when the first odd news arrived. A young coworker had called from lower Manhattan moments after the first plane hit the first tower. She would be late to the office, she told John, as debris was falling all over the place. John told her to be safe,…

Amazon Alexa, AI and the Core Values Built Into the Machines Shaping Our Future

CEO Daniel Forrester and Senior Analyst Aileen Gray were recently published at voicebot.ai about "the relentless move toward automation and artificial intelligence means for the future of corporate culture and leadership."

Celebrating Five Years of THRUUE

Celebrating Five Years of THRUUE

The odds of a small American business surviving five years are only 50%

Of Impossible Situations and Architecting Corporate Strategy & Culture

Of Impossible Situations and Architecting Corporate Strategy & Culture

A few weeks ago, United Airlines issued its “United Flight 3441 Review and Action Report.” Eleven pages long, it came in direct response to the viral incident of a man dragged from a plane when he refused to give up his seat for a United flight crew member. United’s intention in releasing the report was to communicate “concrete and meaningful actions that…

Making the Case for Culture Change

Making the Case for Culture Change

If changing culture were as simple as following a 5-step “how-to” process, every organization would have the culture it wants. But as every leader knows, it’s not that simple. Changing culture involves changing mindsets and behaviors in pursuit of your vision and strategic goals. That being said, no matter what interventions may need to happen—from…

Why You Should be Managing Your Culture

Why You Should be Managing Your Culture

Culture is getting more attention these days as a competitive differentiator for employees and customers.