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Season 3 Episodes

Adrienne Penta

Adrienne Penta, Executive Director at Brown Brothers Harriman

SEASON 3

Adrienne Penta is the Executive Director for the 200-year-old company and oldest private bank on Wall Street, Brown Brothers Harriman and their Center for Women and Wealth. A lawyer by training, Adrienne joined Brown Brothers in 2008, and in 2014, spearheaded the launch of the Center for Women & Wealth, dedicated to serving women and the wealth that they control.

Heather McGowan

Heather McGowan, Leader, Thinker & Future-of-Work Strategist (Part 1 of 2)

SEASON 3

Heather McGowan is an extraordinary leader, thinker, and future-of-work strategist. She is an author and speaker who has a lot of insight about the future of work, the future of our relationships with one another, and the skills it will take to thrive in the fourth industrial revolution. Heather is not one to tout a dystopian future but believes that humans need to think differently about how we prepare for work and how we work in order to thrive in the future of it.

Heather McGowan

Heather McGowan, Leader, Thinker & Futurist (Part 2 of 2)

SEASON 3

Heather McGowan is an extraordinary leader, thinker, and futurist. She is an author and speaker who has a lot of insight about the future of work, the future of our relationships with one another, and the skills it will take to thrive in the fourth industrial revolution. Heather is not one to tout a dystopian future but believes that humans need to think differently about how we prepare for work and how we work in order to thrive in the future of it.

Tracey Brown

Tracey Brown, CEO of the American Diabetes Association (Part 1 of 2)

SEASON 3

Tracey Brown is the CEO of the American Diabetes Association (ADA) and a dynamic and transformative leader. Prior to her current role at the ADA, Tracey was working with Sam's Club and Walmart and made some significant strides during her tenure there. Today, she is changing lives and impacting others with her work at the ADA.

Tracey Brown

Tracey Brown, CEO of the American Diabetes Association (Part 2 of 2)

SEASON 3

Tracey Brown is the CEO of the American Diabetes Association (ADA) and a dynamic and transformative leader. As the sixth CEO in five years for the ADA, Tracey had to deal with an organization in decline and one that had endured a lot of disruption caused by the frequent changes in leadership. She has risen to the challenge in an incredible way and is changing lives and impacting others with her work at the ADA.

Susan Bratton

Susan Bratton, Founder and CEO of Savor Health

SEASON 3

Susan Bratton is the Founder and CEO of Savor Health, a start-up that harnesses the power of data and algorithms to provide an unprecedented service of personalization of nutrition for those dealing with multiple types of cancer. By leveraging data science, expert knowledge, and scientific literature, Savor Health delivers prescriptive nutrition interventions to cancer patients, helping them on their road to recovery.

Dee Ann Turner

Dee Ann Turner, Veteran of Chick-fil-A, Inc. (Part 1 of 2)

SEASON 3

Dee Ann Turner is a retired veteran of Chick-fil-A who spent 33 years rising to be one of the first female officers of this iconic company. Dee Ann started in HR before eventually leading the talent and franchisee selection and the sustainability division, in the last part of her career at Chick-fil-A. She also helped to design the talent systems and processes of the culture of Chick-fil-A, and in July 2018, Dee Ann ventured out on her own to start her own company. Today, she is an author, speaker, consultant and coach at helping organizations globally strengthen their organizational culture and talent systems.

Dee Ann Turner

Dee Ann Turner, Veteran of Chick-fil-A, Inc. (Part 2 of 2)

SEASON 3

In the second part of this two-part episode of The Culture Gap, Dee Ann sheds light on how she helped Chick-fil-A to design an intentional culture in which every single customer experience went above and beyond expectations, and how principles rather than rules helped make this possible. She also shares her wisdom about accountability, scaling for growth, and the intersection of customer and employee experience. Find out more about some of the many lessons she has reflected on in writing her three books.

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