Episode 8: Tim Kuppler, Director of Culture and Organization Development for Human Synergistics International (Part 2 of 2)
Tim Kuppler is a world-renowned expert in culture management, with over 20 years of experience in the industry. After an illustrious business career, Tim now serves as the Director of Culture and Organization Development for Human Synergistics International (HSI), a pioneer in the culture space.
In this episode of The Culture Gap — the second of two episodes featuring Tim — he dives into the measurement of culture as well as the impact of technology and digitization on culture. Tim shares some key insights he has gleaned from his career and experiences, and some surprising takeaways about the connection between strategy and culture from his time at HSI. He also has some great advice to CEOs, board members and other leaders about the role of culture vs engagement. Welcome to The Culture Gap.
[:43] Daniel introduces his guest for this episode — Tim Kuppler.
[1:20] Tim shares some case studies of how he has helped companies have epiphanies and how they have changed the company.
[5:09] What is Tim’s advice to CEOs on giving sustained attention to culture, and why is it worth their time?
[9:15] Tim shares some insights about digitization, the transformation in technology and its impact on culture.
[12:31] Daniel and Tim discuss challenging the norm that failure is okay, and how companies can transition into the “fail fast, learn fast” model.
[16:04] What is the most surprising thing that Tim has learned during his time at HSI?
[18:01] What is the role of boards vis-a-vis culture, and what is Tim’s advice to board members and leaders about what their responsibilities are regarding engagement vs. culture?
[20:40] What are the questions board members should be asking?
[23:55] Tim shares some advice to CEOs who may be asking themselves if there’s a Me Too problem in their company.
[27:02] What is some advice Tim would give his younger self?
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