Episode 7: Tim Kuppler, Director of Culture and Organization Development for Human Synergistics International (Part 1 of 2)
Tim Kuppler is a world-renowned expert in culture management, with over 20 years of experience in the industry. After an illustrious business career, Tim now serves as the Director of Culture and Organization Development for Human Synergistics International (HSI), a pioneer in the culture space.
In this episode of The Culture Gap, the first of two episodes featuring Tim — he shares his experiences and perspectives on corporate culture and the disconnect that sometimes exists in companies between beliefs and values and behavioral norms. Tim and Daniel also discuss what CEOs think about in the context of culture, what they should be thinking about, what it means to measure culture and how to transform organizations through measurement of culture. Welcome to The Culture Gap.
[:45] Daniel introduces his guest for this episode — Tim Kuppler.
[1:21] Who is Tim?
[2:04] What are Tim’s core values and where do they come from?
[3:14] How did Tim’s experience prior to HSI shape his current position as an evangelist for culture and culture change?
[5:03] In Tim’s business life before HSI, were there examples of frustrating or toxic cultural norms he experienced? What was the impact of these experiences?
[7:00] What is Tim’s definition of corporate culture?
[7:47] Tim and Daniel talk through an example of beliefs, values, and behavioral norms.
[9:08] How quickly do norms show up in businesses?
[10:44] Tim shares more about HSI, and its work in relation to Edgar Schein.
[14:48] Why does culture matter, and why should CEOs care about it?
[17:09] How much education of CEOs does Tim have to do to help them understand the connection between culture and strategy?
[19:29] Why is it so hard for some cultures to unite strategy and culture?
[23:10] How can culture and engagement support and interact with each other?
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